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ALPS In Brief — Episode 41: The Perils of Bad Follow Through

In this episode of ALPS In Brief, ALPS Risk Manager Mark Bassingthwaighte shares an insightful story of a dream cruise, a freak accident, and an attorney whose casual favor for a friend became a malpractice nightmare. Transcript: Welcome. You're listening to ALPS In Brief. The podcast that comes to you from the historic Florence building [...]

Closure letters – What Are They and Why Should Lawyers Bother with Them?

In the Claims world, we love closure letters. Unfortunately, we rarely see them in the files – perhaps that is because attorneys who send closure letters may not be sued as much as those who do not send closure letters! When we use the term, “closure letter” we are referring to a letter that the [...]

What You Learn at the Office Stays at the Office — A Support Staff Confidentiality Primer

Trust, which is built upon a lawyer’s ethical duty to keep all information relating to the representation of a client confidential, is the hallmark of the attorney-client relationship. Think about it. A confidentiality rule makes sense because it’s an excellent way to encourage prospective clients to seek legal assistance when called for and to help [...]

I Am Not a Blogger

I have been asked to contribute to the ALPS Blog. I am not a blogger. As I tell people who will listen (or read), my first experience with a computer came in my second year of college. That computer was a dot matrix keyboard that you typed out your BASIC, COBAL or FORTRAN computer language [...]

By |2019-12-19T10:53:01-07:00December 19th, 2019|Managing Your Practice|0 Comments

How to Recognize When Rationalizations and Creative Lawyering Aren’t the Answer

I’ve heard all kinds of crazy comments from lawyers over the years. For example, during a CLE event with a state bar’s ethics counsel sitting next to me on a speaker’s panel, two lawyer attendees tried to convince others in attendance that the panel’s position on conflict of interest resolution was clearly wrong. They stood [...]

Law Firms And Data Storytelling, Part 2

This is the second in a series of three blog posts on Law Firms and Data Storytelling. Restating the central premise of this, the prior, and the next post: People look at statistics (data), but they feel, and respond to, stories. Put another way, people tend to make decisions based upon emotion, not logic. So, on to the question raised [...]

By |2020-01-02T13:22:30-07:00December 17th, 2019|Attorney Wellness, Managing Your Practice|0 Comments

Checklists for Closing Your Practice and Winding Up Your Business

Common reasons lawyers close their practices include a medical disability, wanting to retire, a move out-of-state, or a career change. While the specific steps that need to be taken and the time frame involved can vary significantly depending upon the reason driving the closure and the type of practice being closed, the following two checklists [...]

Why Prioritize Wellness?

It should come as no surprise that wellness has become a front and center topic in recent years, particularly in the legal profession; but I have a wellness confession to make. In spite of being a risk manager for over 20 years and knowing how devastating various attorney impairments can be, I have been slow [...]

One Reason Why Reminders Never Hurt

I took a call worth sharing because the learning it provides serves as a good reminder about the perils that can arise from a failure to follow through. Here’s the short version of what transpired followed up by what I view as the key takeaways. A long-term client reached out to his attorney to ask [...]